Effective Date: September 4, 2025
Last Updated: September 4, 2025
Safe at Home LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
We may collect the following types of information when you use our services or website:
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Personal Information: Name, address, email address, phone number, and other contact details.
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Project Information: Details about your property, requested services, and related notes.
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Payment Information: Billing details needed to process transactions.
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Technical Information: IP address, browser type, and website usage data collected through cookies or analytics tools.
2. How We Use Your Information
We use the information we collect for purposes including:
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Providing and managing our services.
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Communicating with you regarding projects, scheduling, and customer support.
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Sending service updates, reminders, and SMS text messages (with your consent).
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Processing payments and invoices.
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Improving our website and services.
3. SMS Text Messaging Privacy, Opt-In Data & Consent
We will not sell, share, or rent your SMS opt-in information or consent status to any third party for marketing or promotional purposes. We may share your personal data, including your SMS opt-in or consent status, only with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
If you opt in to receive SMS messages from us:
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We will only use your phone number to deliver messages related to your services, appointments, or account.
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We will not sell, rent, or share your phone number with third parties for marketing purposes.
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Standard message and data rates may apply.
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You may opt out at any time by replying STOP.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
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With trusted third-party service providers (e.g., payment processors, IT vendors) who assist us in delivering services.
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With platform providers, phone carriers, and other vendors involved in delivering SMS text messages you have opted into.
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When required by law, regulation, or legal process.
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In connection with business transfers (e.g., merger, sale, or acquisition).
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
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Access and Update: You may request to review or update your personal information by contacting us.
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Opt-Out of SMS: Reply STOP to any SMS message you receive.
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Cookies: You may disable cookies in your browser, though some website features may not function properly.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Safe at Home LLC
Email: info@safeathomepros.com
Phone: (936) 632-4350
Website: https://www.safeathomepros.com
